Frame Health respects the privacy of its users, and we understand the importance of the information you entrust to us. We have adopted the following policy to advise you of our use of your personal information online and your choices regarding that use. This policy describes what types of information we gather about you, how we use it, under what circumstances we disclose it to third parties, and your rights to update correct or delete it.
The Health Insurance Portability and Accountability Act governs "covered entities" and their "business associates." 'Covered entities' under HIPAA include health plans (insurance companies, HMOs, etc.); health care clearinghouses (entities that convert health information into or out of standard formats for billing or other purposes); and most health care providers (physicians, hospitals, etc.). 'Business associates' are entities that contract with covered entities to provide certain services that involve the use or disclosure of individually identifiable health information. Frame Health is not a covered entity under HIPAA, but, in some circumstances, we may act as a business associate. In such circumstances, our policy is to comply with the rules of the Department of Health and Human Services under both HIPAA and the Health Information Technology Act for Economic and Clinical Health Act that apply to business associates. These include rules relating to security of personal health information and rules requiring notification of security breaches of unsecured protected health information.
We collect information that can identify you ("personal information"):
We also may collect other types of information in the following ways when you or others use our Services and applications:
We may use information to:
We will not share your personal information with others except as indicated in this policy, or except when we inform you in advance and give you the opportunity to opt out. We may share personal information with:
We may from time to time send you updates on new features, content, services and premiums available on our Services. We may also send you invitations or offers for new products and services from Frame Health, or special offers from our affiliates and sponsors. These communications are sent to you directly from Frame Health. We do not share your personally identifiable information with any third parties in connection with these communications.
Frame Health reserves the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of our web sites, including without limitation any alleged violations of our Terms of Services. These communications are mandatory.
At any time, you can change choices you have previously made as to use of your personal information. You may choose:
If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is firstname.lastname@example.org.
We maintain a reasonable standard of security and try to limit information access to individuals who need to have access to perform their responsibilities associated with our Services. For example, we encrypt your Personal Information when it is stored in and transmitted by our systems. We host the personal information collected on our services on secured servers stored behind firewalls that are backed up regularly. Furthermore, we maintain a real-time intrusion detection system that identifies attempts at breaking or circumventing the security of our networks and systems. Despite these efforts, no system can ever be 100% secure. As a result, we cannot guarantee that the personal information stored on our servers will be free from unauthorized access. By using our Services you are agreeing to assume this risk and any and all responsibility and liability that may arise. In the event that we experience a data breach, our policy is to comply with all applicable state and federal laws that require mitigation, remediation and notification of security breaches.
In the event that Frame Health and/or its business units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third-party acquiring our assets. In the event we do so, we will place a notice of the sale on the homepage of our site, with links to information as to how you can change your privacy preferences.